Summary

In the article released by Deloitte, it explores the rise of agile organizations within the public sector and discusses some of the key attributes that agile public sector organizations have. The paper further outlines ways other public sector organizations can also acquire these attributes, including across technological, structural and cultural landscapes.

“Acquiring attributes of agile organizations will most likely enable the public sector to adapt to changing dynamics and offer value-added services to their citizens. Adjusting rapidly to citizens’ demands, providing solutions to their different concerns and shaping public needs in the long run are all priorities for public entities.”

Key Points

  • The paper explores the key drivers for the rise of agile organizations in the public sector, including the need to adopt to the fast moving and uncertain operating environments public sector institutions are faced with. It also explores the digital transformative changes occurring in nations.
  • Key attributes of agile organizations are highlighted, including:
    • The structural differences to transitional hierarchical organizations
    • Cross-functional teams
    • Communication approaches
    • De-centralized decision making
    • Effective leadership, and
    • Other attributes
  • It further explores how public sector organizations can acquire these attributes, including:
    • Technological landscape
    • Structural landscape
    • Cultural landscape

John Chambers, former Cisco CEO once said: “Without exception, all of my biggest mistakes occurred because I moved too slowly.” Will the public sector adopt organization agility to cope with the fast-moving pace achieved by privately owned businesses?

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